Data Protection

89i Privacy Policy — Your information is completely secure

This page clearly explains how your personal information is collected, used, and protected on 89i. We believe transparency is the best form of security.

Last Updated: January 2026

How we We protect your data

A quick overview of the key points in 89i's Privacy Policy.

SSL encryption

All your data is transmitted via 256-bit SSL encryption. No third party can read or intercept your information.

Secure Data Storage

Your personal data is stored on secured servers and monitored through regular security audits.

No Data Sharing

89i never sells or shares your data with third parties. Your information does not leave our systems except where required by law.

Identity Verification

Copies of identity documents collected during the KYC process are retained solely for verification purposes and stored in a secure vault.

Your control

You have the right to view, correct, or request deletion of your own data. We are always ready to assist.

Cookie transparency

This policy clearly explains what types of cookies we use and why. You can disable cookies at any time if you prefer.

1 Introduction

89i is a trusted online gaming and betting platform in Bangladesh that adheres to internationally recognized security standards. This Privacy Policy has been established to safeguard your personal information and maintain full transparency regarding how your data is used.

By registering an account or using the 89i platform, you are deemed to have accepted this Privacy Policy. Please read it carefully. Our goal is to always provide you with a safe, transparent, and trustworthy gaming environment where your privacy is our top priority.

Please Note: This Privacy Policy should be read alongside 89i's Terms and Conditions. Both documents complement each other.


2 What information we collect

89i collects the following types of information from users. This data is necessary for platform operations, service improvement, and fulfilling legal obligations.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Account verification & KYC
Contact Information Email, phone number, address Account management & support
Financial information Mobile Banking/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming Activity Bet history, game logs, session duration Responsible Gaming & Experience Improvement
Cookies & tracking Site usage patterns and preferences Service Personalisation

Voluntarily Provided Information: When you register, contact support, or participate in a promotion, you provide information directly. That information is used only for its intended purpose.


3 How Your Data Is Used

89i uses collected data for specific, limited purposes only. No information is used for unnecessary or unauthorized activities. The primary uses are listed below:

  • Account management: Your data is used for registration, login, password recovery, and account verification.
  • Payment Processing: Financial information is required to securely process deposit and withdrawal transactions.
  • Customer Support: Your account and activity history are used to resolve your issues quickly and effectively.
  • Security & Fraud Prevention: Technical data is analyzed to detect unusual activity and ensure account security.
  • Legal compliance: Your information may be used to meet the requirements of licensing authorities and regulatory bodies.
  • Service Improvement: Anonymous analytics data is used to improve the gaming experience and overall platform performance.
  • Promotional Communications: With your consent, we may send you updates and promotional offers.

Opt Out of Promotional Messages: You can opt out of promotional communications at any time by contacting support or adjusting your account settings.


4 Who Your Data Is Shared With

89i does not sell your personal information to third parties for commercial purposes. However, limited data may be shared in certain specific circumstances:

  • Payment Providers: Minimum information required to process Mobile Banking, Nagad, Rocket, or USDT transactions is shared with the payment gateway.
  • KYC verification partners: Your data may be shared with registered and trusted KYC service providers for identity verification purposes.
  • Law enforcement agencies: Providing data pursuant to a court order or valid legal process is a legal obligation.
  • Licensing Authority: Required data must be provided to regulatory authorities during routine compliance audits.

Note: All third-party providers are contractually bound to uphold 89i's privacy standards and may only use your information for the specific purposes assigned to them.


5 Data Protection Measures

89i uses industry-leading, state-of-the-art technology to protect your data. Our security framework is multi-layered and continuously updated.

  • TLS/SSL encryption: 256-bit encryption is applied to all data transfers.
  • Firewall & DDoS Protection: Robust server-level firewalls and intrusion prevention systems are kept active at all times.
  • Two-Factor Authentication: Two-factor authentication is available to add an extra layer of security to your account.
  • Regular Security Audits: Regular security audits are conducted by independent third parties.
  • Staff training: All staff receive regular training on data protection practices.
  • Data Backup: Regular encrypted backups are maintained to prevent data loss.

In the Event of a Data Breach: In the event of a security breach, affected users will be notified within 72 hours and immediate protective measures will be taken.


6 Cookie Policy

89i's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

  • Essential cookies: Essential for login sessions, security, and core platform functionality. Disabling these cookies may prevent the site from working properly.
  • Performance Cookies: Used to monitor page load speed and user behaviour. All data collected is anonymous.
  • Functional cookies: Remembers your preferred language, theme, and gaming preferences.
  • Analytics Cookies: Anonymous statistics are collected to help improve platform services.

You can disable or delete cookies through your browser settings. However, disabling essential cookies may prevent certain 89i features from functioning properly.


7 Your Rights

Under 89i's Privacy Policy, you have important rights over your own data. We respect these rights and aim to fulfill any request within 30 days.

Right to Access Your Data

To find out what information 89i holds about you, submit a request to our support team.

Right to Correct Your Data

You may request corrections to any inaccurate or outdated information at any time.

Right to Delete Your Data

You may request deletion of your data where there is no legal obligation to retain it.

Right to Object to Processing

You have the right to object to your data being used for specific purposes.

Data Portability

You may request a copy of your data in a machine-readable format.

Right to Opt Out of Marketing

Promotional messages and marketing communications can be cancelled at any time.


8 How Long Your Data Is Retained

89i does not retain your data beyond the period necessary. Retention duration depends on the type of information and applicable legal obligations.

  • Account information: Retained for the duration of account activity and for up to 5 years after account closure.
  • Transaction Records: A minimum retention period of 5 years is mandatory under anti-money laundering regulations.
  • KYC documents: Retained for 5–7 years as required by law.
  • Gaming Logs: Retained for a minimum of 3 years for dispute resolution and audit purposes.
  • Marketing Information: Deleted immediately upon withdrawal of consent, or within a maximum of 30 days.
  • Cookie information: Deleted at the end of a session or after 1 year, depending on the cookie type.

9 Protection of minors' data

89i strictly prohibits registration by anyone under the age of 18. We do not knowingly collect information from minors. If we detect that a minor has created an account using false information, that account will be immediately closed and all associated data permanently deleted.

For parents: If you suspect your child is using 89i, please contact us immediately at [email protected]. We will take prompt action.


10 Third-Party Links

89i's platform may occasionally reference third-party services. However, this Privacy Policy applies solely to 89i's own platform. Third-party websites and services have their own privacy policies, for which 89i is not responsible.

Payment gateways such as Mobile Banking and Nagad operate under their own privacy policies. Accessing those platforms during a transaction means their policies will apply. Users are encouraged to review the privacy policy of any third-party service before use.


11 Policy Updates

89i reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes through the following channels:

  • A public notice will be displayed on the platform.
  • Update notifications will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

Tip: For significant changes, advance notice of typically 7–14 days is provided so you can make an informed decision.


12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. We are always here to help.

Email support

For any privacy-related enquiries, email us at:
[email protected]

Live Chat

Use the platform's live chat feature to speak directly with our support team — available 24/7, 7 days a week.

Response Time: We typically respond to privacy-related requests within 3–5 business days. For urgent matters, an initial response is provided within 24 hours.

Read the Policy? Join 89i now

Your data is secure and our platform is trustworthy. Start enjoying gaming in a safe and responsible environment.

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