89i Terms and Conditions — Platform Terms of Use

1 Introduction & Eligibility

By using the 89i website or mobile application, you agree to these Terms & Conditions. 89i is an online gaming and betting platform operating under an international license. These Terms & Conditions constitute a legally binding agreement between 89i and the user.

By accessing 89i, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using 89i.

2 Account Register

To open an account at 89i, you must register with accurate and truthful information. Each person may hold only one account. Opening multiple accounts using the same device, IP address, phone number, or payment method is strictly prohibited.

• The name, date of birth, and contact details provided at registration must be accurate.
• Keeping your account password confidential is solely the responsibility of the user.
• Sharing or selling your account to another person is strictly prohibited.
• If you suspect unauthorized access to your account, contact 89i support immediately.
• 89i reserves the right to verify any account at any time and for any reason.

3 Age Verification & KYC

89i strictly prohibits gaming by anyone under the age of 18. All users must confirm they are at least 18 years old at the time of registration. 89i may request supporting documents to verify age and identity at any time.

The following documents may be requested as part of the KYC (Know Your Customer) process:

• Copy of National ID (NID) or passport.
• A utility bill or bank statement as proof of address.
• Proof of payment method ownership.

4 Deposits & Payments

Deposits at 89i are supported via Mobile Banking, Nagad, Rocket, and USDT. The minimum deposit amount is BDT 100, and funds are typically credited to your account within a few minutes.

• There are no hidden charges on deposits — 89i does not deduct any processing fees.
• Only use payment methods registered in your own name.
• Deposits from third-party accounts are prohibited and may result in account suspension.
• If a deposit fails, a refund from the payment gateway may take 2–5 business days.

5 Withdrawal Policy

Withdrawing your winnings at 89i is simple and fast. The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 1–3 business days.

• Withdrawals must be made using the same payment method used for the original deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Withdrawals exceeding BDT 10,000 cannot be processed without KYC verification.
• The maximum daily withdrawal limit per account is BDT 50,000.
• Withdrawals may be temporarily held for investigation in cases of suspected suspicious activity.

6 Bonuses & Promotions

All bonuses and promotional offers at 89i are subject to specific terms. Accepting a bonus means you agree to the terms and conditions applicable to that bonus.

• Welcome bonuses typically require a wagering of 15x–30x.
• Bonuses are generally valid for 7–30 days. Any unused bonus will expire at the end of the validity period.
• Multiple bonuses cannot be combined at the same time unless explicitly stated in the terms.
• 89i reserves the right to suspend accounts if evidence of bonus abuse is found.
• A maximum cap on winnings from free spin bonuses may apply.

7 Gaming Conduct Rules

All users on 89i must play honestly and fairly. Respectful conduct toward other players is mandatory. Offensive language or harassment in live chat or live games is strictly prohibited.

• Disrespectful behavior toward the support team regarding game outcomes is not permitted.
• Exploiting any system errors or bugs to gain an unfair advantage is strictly prohibited.
• Any errors or technical issues should be reported to support immediately.
• Any funds obtained by exploiting an error will be considered void.

8 Prohibited Activities

The following activities are strictly prohibited on the 89i platform and may result in account closure:

• Playing games using bots, scripts, or automated software.
• Creating multiple accounts to claim bonus benefits (multi-accounting).
• Colluding with other players to gain an unfair advantage.
• Using the platform for money laundering or any form of illegal financial activity.
• Attempting hacking, phishing, or any other form of cyberattack.
• Collecting other users' information or engaging in any form of fraud against them.

9 Account Suspension & Closure

89i reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Registering with false or inaccurate information.
• Failure to complete KYC verification or submission of false documents.
• If an account remains inactive for an extended period (more than 12 months).
• By order of a court or regulatory authority.

Users may close their account at any time by contacting support. An opportunity to withdraw any valid balance will be provided before the account is closed.

10 Responsible Gaming

89i believes gaming is for entertainment — not a source of income. We are committed to promoting responsible gaming, and every user has the option to set their own limits on the 89i platform.

• Set daily, weekly, or monthly deposit limits at your convenience.
• Option to take a self-imposed break from gaming for a set period (Self-Exclusion).
• A permanent account closure option is also available.

11 Privacy Policy

89i places the highest priority on protecting users' personal information. Your data is used solely for account management, payment verification, and customer support.

• Your information is never sold or shared with third parties.
• Information may be disclosed to authorities where required by legal obligation.
• Cookies and tracking technologies are used to improve the user experience.

For more details, visit our Privacy Policy Read.

12 Dispute Resolution

For any disputes or complaints, the first step is to contact 89i's support team. Our team aims to respond to complaints within 72 hours.

• If the issue cannot be resolved through support, you may escalate your complaint to the licensing authority.
• In disputes relating to game outcomes, the RNG audit log will be treated as conclusive evidence.
• In the event of a financial dispute, transaction records and log data will serve as evidence.
• 89i's decision shall be considered final unless the relevant authority directs otherwise.

13 Changes to Terms

89i reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes will be announced on the platform, and the "Last Updated" date at the top of the page will be revised accordingly.

For major changes, you will be notified 7 days in advance via your registered contact. If you object to the updated terms, you will have the option to close your account.

14 Contact

If you have any questions about these Terms & Conditions, please contact our support team. We provide assistance in Bengali 24 hours a day, 7 days a week.